Description
Engaging Through Empathy is an interactive training that empowers participants to communicate with empathy, build stronger relationships, and create meaningful connections. Through interactive, real-world scenarios, participants develop skills in active listening, emotional awareness, conflict de-escalation, and intentional communication. This course helps individuals better understand diverse perspectives, respond thoughtfully in challenging situations, and foster a more inclusive, collaborative, and people-centered environment.
Ideal for social workers, counselors, case managers, educators, and other professionals who support clients.
Questions? Contact the Project Harmony Training Institute at training@projectharmony.com.
Please email to request accommodations for participants hard of hearing.
Objectives
Participants will:
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Examine how biases and assumptions impact family engagement
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Define empathy and differentiate it from compassion and sympathy
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Practice motivational interviewing skills that utilize empathy to deepen engagement
Certificate
By completing/passing this course, you will attain the certificate Certificate_Hours Only
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